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SUPPORTING REFUGEE CLAIMANTS IN ONTARIO

Mental Health Support for Refugee Claimants

Compassionate, Culturally-Sensitive Care

We understand that seeking refuge in a new country brings unique challenges and emotional struggles. Our specialized services provide comprehensive mental health assessments and therapy that honor your experiences and cultural background.

✓ Fully Covered by IFHP

If you are a refugee claimant, all of our mental health services are completely covered by the Interim Federal Health Program (IFHP). With the exception of requiring interpretation services, you will not receive any bills or charges for your care.

Our Services

Comprehensive mental health support designed specifically for refugee claimants.

Mental Health Assessments

Our thorough mental health assessments provide a comprehensive evaluation of your emotional well-being, helping to identify areas where support may be beneficial. These assessments are conducted with cultural sensitivity and an understanding of the refugee experience.

Psychotherapy Services

We offer individual therapy sessions using evidence-based, trauma-informed approaches that are tailored to your unique needs and cultural context. Our therapeutic methods help you process experiences, develop coping strategies, and build resilience.

Key Features of Our Care

Fully Covered by IFHP

All mental health services are completely covered by the Interim Federal Health Program (IFHP). You will not receive any bills or charges for your care (unless interpretation services are required).

Trauma-Informed Approach

Our practice is built on trauma-informed principles, recognizing the impact of traumatic experiences and focusing on safety, trust, and empowerment in your healing journey.

Interpretation Services Available

Language should never be a barrier to mental health care. Professional interpretation services are available upon request in multiple languages. While IFHP covers most costs, there may be a small additional fee for interpretation services.

Culturally Responsive Care

We recognize and respect the diverse cultural backgrounds of our clients, incorporating cultural understanding into all aspects of our treatment approach.

How to Get Started

Clear steps to access the mental health support you need.

Mental Health Assessment Process

1

Obtain Medical Referral

You will need a referral from a medical doctor for psychotherapy and/or mental health assessment. If you don’t have a family doctor, visit a walk-in clinic or community health center.

2

Initial Contact

Contact us by phone or email to schedule your first appointment. We’ll arrange interpretation services if needed and answer any questions.

3

Assessment Meetings

We’ll schedule two comprehensive assessment meetings to discuss your family, employment, mental health history, current concerns, and fears about returning to your country of origin.

Psychotherapy Process

1

Intake and Assessment

Your first session involves a comprehensive intake where we discuss your mental health concerns, background, and therapy goals in a safe, confidential environment.

2

Treatment Planning

Together, we’ll develop a personalized treatment plan that addresses your specific needs and respects your cultural values and preferences.

3

Ongoing Support

Regular therapy sessions provide ongoing support, coping strategies, and a safe space to process experiences and work toward your goals.

4

Progress Monitoring

We regularly check your progress and adjust your treatment plan as needed to ensure the most effective care.

Ready to Begin Your Healing Journey?

Taking the first step toward mental health support requires courage, and we’re here to make that step as comfortable as possible. Our team is experienced in working with refugee claimants and understands the unique challenges you may be facing.

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